Real Communication with Real People (WebRTC)


Remember that one time you called a business and after entering your account number the person who answers asks for your account number?  We’ve generated zettabytes of data for ourselves, yet for 150 years the person on the other end of a call who says “Hello” somehow still knows nothing about you.

What if instead of asking for an account number, your customer was greeted by name by an agent that already knew what she was calling about. This customer experience is possible with software-driven communication applications, and WebRTC is the technology that will help you get there.  WebRTC empowers you to make contextual and intelligent communication something thats is integrated directly into your website and mobile app.

In this code-driven talk, I’ll introduce you to WebRTC and how you can use it to build real-time, peer-to-peer voice, video and messaging communication directly in a web browser.  We’ll explore the JavaScript API’s and network communication concepts needed to make these applications work.  If, like me, you’re tired of lame telephone experiences and want to change the world of communication then you must come to this talk.

Devin Rader

Devin Rader spends his day’s extoling the virtues of Twilio (www.twilio.com), the amazingly simple cloud telephony platform. Before that he worked at Infragistics where he focused on delivering great user experiences to developers using their controls. He’s done work on all of the .NET platforms, but most recently has been focused on ASP.NET and Silverlight. As a co-founder of the St. Louis .NET User Group, a current board member of the Central New Jersey .NET User Group and a former INETA board member, he’s an active supporter of the .NET developer community. He’s also the co-author or technical editor of numerous books on .NET including Wrox’s Professional Silverlight 4 and Wrox’s Professional ASP.NET 4. Follow Devin on Twitter @devinrader